How to Use WhatsApp Recovery

Part 1. Recover WhatsApp Chats from iTunes Backup

You can recover iTunes backup for lost or deleted WhatsAppp messages as long as you have backed up them before.

Step 1: Select an iTunes Backup to Scan

After you launch WhatsApp Recovery on your computer, the program will automatically find all the iTunes backups for you. On the right of the interface you will see the Backup option. From the pull-down menu, select the backup file you need.

Step 2: Preview WhatsApp Messages

On the main interface you will see 3 options: Chat, Contacts and Tips.

After choosing the iTunes backup you need, WhatsApp Recovery will display WhatsApp chat history on the program interface. You can preview the messages, photos, videos and other message attachments one by one.

Step 3: Recover and Export WhatsApp Messages to Computer

After previewing, check the items you need and click the "Export" button on the bottom of the interface to recover the WhatsApp messages from iTunes backup to your computer. You can save the exported messages and contacts in 3 file formats: .xls, txt and .xlm.

Part 2. Recover WhatsApp Chats from iPhone, iPad and iPod touch

You can directly recover WhatsApp messages from your iOS device if you don’t have iTunes backup.

Step 1: Connect iOS Device to Computer

First of all, connect your device to your computer with a USB cable and launch WhatsApp Recovery on the same computer.

Step 2: Preview WhatsApp Messages

On the main interface you will see 3 options: Chat, Contacts and Tips.

After your device is detected, Tenorshare WhatsApp Recovery will display WhatsApp chat history on the program interface. You can preview the messages, photos, videos and other message attachments one by one.

Step 3: Recover and Export WhatsApp Messages to Computer

At last, click the "Export" button on the bottom of the interface to recover the WhatsApp messages from iDevice to your computer. You can save the exported messages in 3 file formats: .xls, txt and .xlm.

As you’ve got all the lost WhatsApp messages recovered and saved on your computer, you can feel free to view the messages any time you like.

Extra Tip: How to Recover WhatsApp Contacts

As this version doesn’t support to recover contacts on your iDevices, just upgrade to the improved version which is called WhatsApp Recovery if you want to recover deleted WhatsApp contacts from iOS devices.

This version provides 2 options to recover WhatsApp contacts as well. You can either choose to recover directly from your device or restore from iTunes backup which share similar steps with steps to recover WhatsApp messages. Besides .xls, txt and .xlm files, the recovered WhatsApp contacts can be saved as a VCF file for easily exporting to other devices like your Gmail account and Android devices.